The nature of banking, and business in general, is always in transition. The 4th Industrial Revolution will favor organizations that can leverage data and analytics to improve the consumer experience. A platform business model may be the answer for large and small organizations alike.
Platform businesses have replaced energy and banking in the top 5 traded companies by market cap. New business models for banks needed. A recommended read.
The article: Tectonic Forces Rock The Banking Industry: Are You Ready?0