“Digital transformation is transforming. From simple routing to sophisticated AI, digital transformation is laying the foundation for a workplace that is going to look and act very differently from the
“The growing use of artificial intelligence in sensitive areas, including for hiring, criminal justice, and healthcare, has stirred a debate about bias and fairness. Yet human decision making in these
“At a very basic level, the answer is simple: The much-used term simply means adapting an organization’s strategy and structure to capture opportunities enabled by digital technology. This is not