Digital Transformation Hub

Feb 19 < 1

Successful Digital Transformation in Banking Depends on Value

“There are many digital products around us that look very successful. But sometimes that’s only an illusion. In reality, their days are numbered. You all know the most striking examples
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Successful Digital Transformation in Banking Depends on Value
Jan 22 < 1

Top 7 HR trends for 2020 and beyond: The change decade

“Because HR requires a balance between the needs of the organization with the needs of employees, it’s always been a balancing act. In 2020, that’s only going to get more
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Top 7 HR trends for 2020 and beyond: The change decade
Jul 19 2019 < 1

Service design in government

“Service design combines principles of customer experience and business process design to help public sector agencies improve three critical tasks: mission effectiveness, productivity, and customer satisfaction.”An excellent overview of the
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Service design in government