“In the UK, there is an increasing number of government transformation programmes underway, designed to manage the introduction of new technology and associated changes. Whether it’s an online portal for
“While Paris is known to some as the City of Lights, it’s known to others — particularly government leaders — as a city of digital transformation thanks to Nejia Lanouar’s
“With so many inspiring examples of smart city applications across the globe, it’s perhaps disheartening that many view the UK public sector as being slow in its digital transformation efforts.
“How feasible is digital transformation for the public sector? Nearly all industries are in the midst of digital transformation. Whether it’s online shopping, customer service chatbots or increasingly sophisticated AI