“According to the 2018 Digital Transformation Index, 16% of respondents consider themselves laggards when it comes to digital transformation. Change is a scary thing and digital transformation can seem overwhelming,

“Over the last few years, most discussions about the next year’s Digital Transformation trends had begun to feel a bit repetitive: Cloud, Edge Compute, the IoT, AR… It always seemed

“Perhaps no other industry is as impacted by customer demand as retail… Below we’ll take a look at the digital transformation trends in retail, how they’ve changed and what’s ahead

“… the digital transformation trends … won’t happen in a vacuum. They’ll impact everyone working in today’s digital landscape, including the digitally transformed CMO.” CMO’s role in Digital Transformation and

And as a note to everyone that reads this, remember, the technology in itself does not equate to digital transformation. The customer, culture and employees along with business continuity must

Importance of Customer Experience for Digital Transformation. The challenges involving the CX. Recommendations on the way forward. The article: 3 Keys To Driving Customer Experience Into Your Digital Transformation