Digital Transformation Hub

Feb 24 2 mins

The journey to digital maturity, through digital transformation

“How many times a day do you pick up your phone to research, buy, book, compare or just browse for something? Your search presents endless pages of possible results of
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The journey to digital maturity, through digital transformation
Feb 19 1 min

Successful Digital Transformation in Banking Depends on Value

“There are many digital products around us that look very successful. But sometimes that’s only an illusion. In reality, their days are numbered. You all know the most striking examples
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Successful Digital Transformation in Banking Depends on Value
Feb 13 2 mins

Building Blocks of a Digital Transformation Maturity Model

“2019 saw the solidification of certain trends, some of which have been in the works for a few years now, but which combined, are pushing businesses to embark on digital
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Building Blocks of a Digital Transformation Maturity Model
Jan 28 2 mins

How to build ethical AI

“You’ve likely already encountered artificial intelligence several times today. It’s an increasingly common technology, in cars, TVs, and, of course, our phones. But for most people, the term AI still
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How to build ethical AI
Jan 13 1 min

Decoding Dialogflow: Proper Care and Feeding of IVAs

“The final segment in a multi-part series focusing on building intelligent bots using Google Dialogflow and Contact Center AI. In the 1984 Terminator movie, Arnold Schwarzenegger, a cyborg hit man,
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Decoding Dialogflow: Proper Care and Feeding of IVAs
Dec 30 2019 1 min

Tackling digital transformation proactively — before a crisis hits

“Digital transformation is the headline driver in most enterprises today, as companies realize that in order to stay relevant, engage current and new customers and thrive, they need to constantly reevaluate
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Tackling digital transformation proactively — before a crisis hits