Digital Transformation Hub

DX Latest | September 2019 Newsletter

Digital Transformation Best Practices

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Cybersecurity: Linchpin of the digital enterprise by James Kaplan

A valuable article about the role and importance of the Cybersecurity in Digital Transformation initiatives. A chart with Digitalization level per industry provided. Vulnerabilities across the business value chain discussed. An overview of security implementation in the product development process. “Two consistent and related themes in enterprise technology have emerged in recent years, both involving rapid and dramatic change. One is the rise of the digital enterprise across sectors and internationally. The second is the need for IT to react quickly and develop innovations aggressively to meet the enterprise’s digital aspirations. Exhibit 1 presents a “digitization index”—the results of research on the progress of enterprise digitization within companies, encompassing sectors, assets, and operations.”
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7 Examples Of How Digital Transformation Impacted Business Performance by Blake Morgan

A great article for anyone looking into the DIgital Transformation success stories. The outhor outlines the positive effects of DX initiatives across 7 well known brands; Best Buy, Target, Hasbro, Home Depot, Microsoft, Nike and Honeywell. “Digital transformation involves more than just updating technology and processes; it also involves revenue and shareholders. Many companies are hesitant to invest in digital transformation without knowing if the investment will pay off. However, when done strategically, digital transformation can improve stock prices and revenue in the long run. These seven major companies show that changes might not occur overnight, but investing in digital transformation can make a large financial impact over time.”

Digital Transformation Industry Implementations

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Building an AI-Powered Financial Institution by Jim Marous

Read about the utilisation of AI in Banking industry. A very interesting article that presents AI business cases, AI solutions, strategic long term perspective, current maturity level, etc.

“For most organizations, the discussion of the benefits and potential of artificial intelligence is much more widespread than the actual deployment of these technologies there. In fact, most of the use of advanced analytics and AI continues to be centered in areas of traditional use, such as risk, compliance and security. In other areas of the organization, most financial institutions are still only running pilots or tests in the most rudimentary ways.”

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China has started a grand experiment in AI education. It could reshape how the world learns by Karen Hao

A great insight into the use of Artificial Intelligence in Education in China. A recommended read for anyone interested in the latest Digital Transformation trends in Education. A lot to learn from initiatives currently undergoing in China.

“Experts agree AI will be important in 21st-century education-but how? While academics have puzzled over best practices, China hasn’t waited around. In the last few years, the country’s investment in AI-enabled teaching and learning has exploded. Tech giants, startups, and education incumbents have all jumped in. Tens of millions of students now use some form of AI to learn – whether through extracurricular tutoring programs like Squirrel’s, through digital learning platforms like 17ZuoYe, or even in their main classrooms. It’s the world’s biggest experiment on AI in education, and no one can predict the outcome.”

Digital Transformation of Government and Public Services

Digital government needs people, not more software by Maria Isabel Mejia

A good overview of Healthcare and Government digital transformation case studies.

“Latin American countries have been implementing digital government strategies for approximately two decades now. These strategies have focused on simplifying and digitizing public services, as well as creating digital channels for citizens to interact with government and participate in setting the course for society.”

We are missing the point of digital government – here’s why by Martin Stewart-Weeks

Although the authors discuss the DX of Australia’s government, many points are applicable generally. A recommended read.

“Digital transformation of government is a story half told. Despite plenty of effort and some outstanding achievements, it is a project that is in danger of hitting the target but missing the point. The point about the digital transformation of government is that digital transformation isn’t the point. The point is what’s happening to government, governing and the structures and values of public work. All of these structures are being tested by citizens, who are increasingly sceptical towards the competence, relevance, and trust from which governments derive their value and legitimacy.”

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