For those business leaders who think they are perhaps too late to start the Digital Transformation initiatives as some sources claim the hype is fading; IDC confirms that DX is thriving. A must read!
“Is the hype surrounding digital transformation fading? You’re not alone if you’re starting to feel that way. The term has been used ad nauseam over the years, becoming a bit of a tired cliché. Some would even argue that it’s come to mean so many different things that it’s become meaningless. Clint Boulton, Senior Writer, CIO acknowledges this sentiment, noting this is due to some vendors misusing or overusing the term when marketing tech solutions designed to satisfy every IT leader’s requirements. As a result, many CIOs have grown weary at the very mention of digital transformation.”
Digital Transformation success story; read about the Miami Heat mobile app, from the technical background to the ROI.
“How much fun is it for a developer to be in an elevator, peek over the shoulder of the person next to them and see them using an app on their phone that the developer built? That’s just what happened to Matthew Jafarian, vice president of Digital Strategy & Innovation at the NBA team, Miami Heat recently. In the 3 years Jafarian’s been with the Heat, he’s spearheaded the NBA franchise organization’s digital transformation by embracing mobile and augmenting the American Airlines Arena DAS network with a robust WiFi to support the increased mobile usage.”
Should governments consider creating Chief Operating Officer roles to help running the strategic projects? Already a practice in the US, should it be followed elsewhere?
“Incoming administrations may consider appointing a state COO to lead strategic operations and implement high-priority projects. Those who work with state COOs could position them for success with thoughtful role definition and strong support. Long as the right-hand deputies of chief executive officers in the private sector, chief operating officers are crossing into the public sector. As of December 2018, 13 US states have COOs in place, while 24 others have COO-like roles that are narrower in scope.1 Both Democratic and Republican governors have appointed COOs, and states as small as Vermont and as large as Texas have had them. Outside the United States, the need for an operations-focused leader has led the United Kingdom to appoint a COO at the agency level. As 20 new governors take office after the 2018 elections, some of them may consider appointing state COOs.”