Is your organization ready for the most important digital advancements of the 21st century? If you’re approaching workforce development as business as usual, you are not as prepared as you could be.
True digital transformation is more than simply implementing the latest technologies. It’s an ongoing process that requires fundamentally changing the way you and your people think about and do business. It requires broad-based investments in skills — not just projects and infrastructure. And it involves rethinking the interaction of people, machines and business processes, then continuously monitoring, intervening, experimenting and innovating.
Of the $1.3 trillion that was spent on digital transformation last year, an estimated $900 billion was wasted on efforts that did not yield intended results. That’s because most digital technologies only supply possibilities for efficiency gains and better business outcomes. If people lack the tools for change or current organizational practices are flawed, progress will be stifled.
Yet, organizations continue introducing new tools and software only to experience middling results at best — and employee frustration, lower productivity and wasted money at worst. It’s common for organizations to spend millions of dollars on implementing a new system or technology but then skimp on training and support to ensure employees can use the tools effectively enough to deliver ROI, or better yet, understand how these new tools support a greater digital vision.
Cultivating a growth mindset, and approaching workforce development as an ongoing process of continual learning, is one of the most important things organizations can do to successfully navigate the long road of digital transformation.