“Investment in digitization and IT is nothing new at Nationwide, and two people who have been helping to lead this change are Terrance Williams, President, Emerging Businesses Group and Chief Marketing Officer, and Michael Carrel, SVP and CIO of Marketing & Emerging Businesses Group IT. Both are long-term Nationwide executives who have experienced every aspect of the business. “In this role, I am responsible for helping Nationwide drive our strategy through digital efforts,” explains Carrel. The role of CIO aligned to the Emerging Businesses Group was recently created, with Carrel acting as leader of a newly formed organization underneath. The group was developed with the aim of providing a more robust, direct support structure and affording IT additional thought leadership and a greater voice within the business’ core strategy.
Another Digital Transformation success story, this time in Insurance vertical. Read about Nationwide’s DX strategy and execution in this recommended article.