“The banking industry is beginning to incorporate the traits and practices that were once the domain of fintech startups. Banks and credit unions have become more comfortable with a faster pace of innovation, using data and analytics more extensively and digitizing processes as opposed to simply turning paper into PDFs.”
Another must-read from Jim Marous about Digital Trends in the Banking industry. Trends with the highest impact, personalization, open banking and AI-driven predictive banking are discussed. Recommended!