“As digital transformation continues to take hold across a wide range of industries, forcing chief executives to rethink, and in some cases entirely upend, their organization’s traditional business models as well as the transactional manner in which they engage with customers.”

A view on DX across multiple industries provided by Brendan O’Brien, Co-Founder and Chief Innovation Officer at Aria Systems. Telecommunications, Automotive, Publishing, Medical Devices and Insurance industries covered.

The article: Digital Transformation Is Changing The Customer/Company Dynamic