“Any change brings about uncertainty, and certainly so did the start of Dubai’s digital transformation of government services to meet Dubai Paperless Strategy. With the city preparing to celebrate its last paper transaction on December 12, 2021, six government entities have already cut their paper use in their internal transactions and public services by 57 per cent in the strategy’s first phase. Aware of the challenges and time it will take to overcome the tech culture shock, Dubai Smart Office is implementing the strategy gradually in three phases to address gaps and improve weaknesses that may rise.”
An example of Digital Transformation in Government and Public Services sector. Rad about the efforts and challenges Dubai is going through on their path to Digital.