Based in Riyadh, Saudi Arabia, Mohammed Naquib is a certified digital transformation professional, having a rich experience working with tier 1 telco companies and SPs in Lat-Am, Africa and the Middle East. His work comprises of delivering world class digital customer experience solutions to telco customers. When not working, Naquib spends most of his time reading and following transformation case studies of organisations and companies and digesting the latest trends driving the Society 5.0.
First the definitions, for the learners (like me). Blockchain is a distributed and decentralised database of cryptographically secured data and NLP is Natural Language Processing (not Neuro Linguistic programming) which
Globally, we as a society are being driven by the 4th industrial revolution. Japan’s plan for Society 5.0, is triggering a wave of transformation initiatives across countries and organizations. Society
Updated: Nov 6, 2019 Customer Experience, the Key Driver of Digital Transformation Understanding DX Digital Transformation or DX, is also termed as the fourth industrial revolution, and the journey that