“As enterprises continue their rush to digitally transform their organizations, they’re investing big in retooling their software development pipelines, new artificial intelligence (AI) and robotic process automation (RPA) technologies and low-code development platforms, as well as putting considerable money into customer engagement software. Yet, the extent of success following these investments remains unclear and varies significantly from industry to industry.”
The author provides a state-of-play overview on Digital Transformation in 2019 by selecting and analyzing 7 DX trends. The article contains a lot of useful references to the various published research material.
The article: 7 Big Digital Transformation Trends0